In a press release from yesterday, Ford proudly announced that Strategic Vision recently selected three of its vehicles as best-in-class in the 22nd annual Total Quality Impact™ (TQI) study. F-150, Mustang, and C-MAX all earned the highest TQI scores in their respective segments. Ford was also honored in the corporation category.
TQI scores are determined based on analysis of more than 39,000 survey responses from owners of new 2016 model year vehicles. The survey measures several individual areas of the customer experience to provide a complete measurement of customer satisfaction and quality.
“We see time and again that for consumers, innovation does more to communicate quality than an absence of problems does,” said Christopher Chaney, Senior Vice President – Strategic Vision. “Whether it comes in the form of breakthrough technology, re-engineering a vehicle or creating a new model, consumers feel the positive impact of bold new directions taken by manufacturers.”
In the market for a new vehicle and want to see what separates Ford from the competition? We would love to show you. Come visit us for a test drive, today.
Ford : FORD F-150, MUSTANG, C-MAX ENERGI HONORED WITH TOP QUALITY IMPACT AWARDS; FORD EARNS CORPORATE-LEVEL AWA... https://t.co/uoAbSw1rBh
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